Privacy Policy
1 - Who We Are
AXY Group LLP is a firm of Chartered Accountants registered in England and Wales, and regulated by the Institute of Chartered Accountants in England and Wales (ICAEW).
• Registered Office: Unit 115, 40 Gracechurch Street, London EC3V 0BT
• Company Registration Number: OC458173
• ICAEW Firm Registration Number: 011009450
• Email: admin@axygroup.co.uk
• Telephone: 020 3440 3551
• We are registered with the Information Commissioner’s Office (ICO) Registration Number 00013894140.
We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2 - Regulatory and Professional Obligations
As an ICAEW-regulated firm, we are subject to the ICAEW Code of Ethics and professional standards. As part of our regulatory obligations:
• We may be required to provide access to client files and personal data to the ICAEW Quality Assurance Department (QAD) or other regulatory or monitoring bodies.
• We may be required to disclose information were requested by the ICAEW under its disciplinary, regulatory or monitoring functions.
• We are subject to the Money Laundering Regulations 2017, which require us to verify the identity of clients and retain identification documentation.
Any such disclosures are made under legal obligation or legitimate interests and in accordance with UK GDPR.
3 - What Personal Data We Collect
We may collect and process the following personal data:
Information You Provide
• Name
• Business name
• Address
• Email address
• Telephone number
• Financial information relevant to our services
• Identity verification documents (e.g., passport, driving licence)
• Information provided via contact forms
Information Collected Automatically
• IP address
• Browser type and version
• Pages visited
• Cookies and usage data
4 - How We Use Your Data
We process your personal data to:
• Provide accountancy, tax, audit and advisory services
• Comply with ICAEW professional and regulatory requirements
• Conduct identity checks in accordance with Anti-Money Laundering legislation
• Respond to enquiries
• Manage client relationships
• Improve our website and services
• Send relevant communications (where lawful)
5 - Lawful Bases for Processing
Under UK GDPR, we rely on:
• Contract
To perform our engagement with you.
• Legal Obligation
To comply with regulatory and statutory requirements, including ICAEW regulations and AML legislation.
• Legitimate Interests
For business management and service improvement.
• Consent
Where required (e.g., marketing communications).
6 - Sharing Your Information
We may share your data with:
• HM Revenue & Customs (HMRC)
• Companies House
• The Institute of Chartered Accountants in England and Wales (ICAEW), including its Quality Assurance Department
• Professional indemnity insurers
• Software and cloud accounting providers
• IT and hosting providers
• Professional advisers
• Law enforcement or regulatory bodies where legally required
We do not sell personal data.
7 - Data Retention
In accordance with ICAEW guidance and regulatory requirements:
• We retain client records for a minimum of six years following the end of the accounting period to which they relate or the end of the client relationship, whichever is later.
• Anti-Money Laundering identification records are retained for five years after the end of the business relationship.
• Certain audit or assurance files may be retained longer in accordance with professional standards
8 - Data Security
We implement appropriate technical and organisational measures to protect your personal data, including:
• Encrypted communications and secure portals
• Access controls and password protection
• Secure cloud-based accounting systems
• Staff confidentiality obligations under ICAEW ethical standards
• Regular data protection and compliance training
9 - Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction
• Request erasure (where legally permitted)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent (where applicable)
• Lodge a complaint with the Information Commissioner’s Office (ICO)
You may also raise concerns regarding our professional conduct directly with the ICAEW.
ICO contact details:
10 - Cookies
Our website uses cookies to improve user experience. Please see our separate Cookie Policy for full details.
11 - Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.